Return & Exchange Policy
At Ain Innovation Technology Establishment, our goal is to protect you and ensure your complete satisfaction with your purchase.
If you are not 100% satisfied with the product you purchased, you may request a return or exchange in accordance with the terms and conditions outlined below.
First: Return Policy
Customers may return a product within 30 days from the date of purchase.
The product must be unused, in its original condition, and include all original accessories and packaging.
The customer is responsible for return shipping fees of SAR 30.
All returned products will be inspected upon receipt by Ain Innovation to verify their condition.
Once the return is approved, the refund will be processed after deducting the shipping fees and transferred to the registered bank account.
Second: Exchange Policy
Products may be exchanged within 30 days from the date of purchase.
The product must be unused and in its original condition.
The customer is responsible for round-trip shipping fees of SAR 60.
If exchanging a product for a different item:
Any price difference between the original and replacement product will be charged or refunded accordingly.
Shipping fees will be added to the total payable amount.
Third: Return or Exchange Due to Manufacturing Defect
In the event of a manufacturing defect or technical issue with the product:
Ain Innovation Technology Establishment will bear the full shipping cost.
The product must be returned with all original accessories.
The product will be inspected upon receipt to confirm the defect.
The inspection, replacement, or reshipment process may take up to 14 business days from the date the product is received by Ain Innovation.
General Notes
Any return or exchange request that does not comply with the above conditions will not be accepted.
Ain Innovation reserves the right to reject any request if the product is found to be used, damaged, or affected by misuse.

